Legal

Privacy Policy

This policy explains how Vortex collects, uses, and protects information when providing our products and services.

Last updated: May 2026

Information We Collect

Business contact details you provide through forms, operator onboarding, or direct communication.
Technical usage data such as browser type, approximate location, device identifiers, and activity logs.
Operational data required to provide game services, integrations, support, and compliance reporting.

How We Use Data

Deliver and maintain our platform, operator services, APIs, and security controls.
Prevent fraud, abuse, and unauthorized activity across player and operator environments.
Respond to support requests, legal obligations, and regulatory compliance requirements.

Data Sharing

We do not sell personal information.
We may share data with trusted service providers who help run infrastructure, analytics, and support operations.
We may disclose information when required by law, regulation, or lawful government request.

Retention and Security

We keep data only as long as necessary for business operations, legal requirements, and fraud prevention.
Data is protected using technical and organizational measures such as access controls, encryption, and monitoring.
No method of transmission or storage is 100% secure, but we continuously improve our safeguards.

Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, or restriction of your personal data.
You may also object to specific processing activities or request portability where applicable.
For any privacy request, contact our team using the details below.

Contact

If you have privacy-related questions or requests, please contact us via the contact page.